Seating & Accessibility

Newmark Theatre Seating Map

Newmark Theatre Seating Map - Click image to view detailed map
Click image to view detailed seating map

ACCESSIBILITY

Portland’5 is dedicated to bringing arts performances to as many people as possible, including those who may need auditory, visual or mobility assistance. We go beyond mere compliance with the Americans with Disabilities Act to make sure all of our audience members have an exceptional experience.

FOR PATRONS AND VISITORS WITH MOBILITY DISABILITIES

Entrances
All of our buildings have accessible entrances, as well as elevators that operate between the street level and upper floors.

Accessible Seating
Portland’5 reserves accessible seating for patrons using wheelchairs and their companion(s).  You can purchase wheelchair seating by phone, in person, and online. For personal assistance selecting accessible seats or for more information about accessibility, please contact the Portland’5 Box Office at 503-248-4335 or email us. Portland’5 can provide ample seating chairs upon request.

Patron Drop-off Zones
Curbside drop-off zones are located in front of each building to allow patrons easy access to the theatres.

Courtesy Wheelchairs
Patrons who wish to transfer from a vehicle at the curbside drop-off zone to the theatre seating area may request a courtesy wheelchair from the Coat Checkroom of each venue. We encourage you to notify Portland’5 in advance at 503-248-4335.

We strongly recommend that patrons who do not normally use a wheelchair bring a friend or companion to assist them in maneuvering the wheelchair around the theatres.

Accessible Restrooms
All  theatre buildings have public restrooms that are wheelchair accessible. Companion care and non gender-specific restrooms are located in the Antoinette Hatfield Hall and Keller Auditorium.

Parking
Portland’5 does not own any parking facilities. However, designated accessible parking is available on a first-come, first-served basis in regular on-street parking spaces and nearby parking garages for vehicles bearing a valid Department of Motor Vehicles (DMV) disability parking placard. Find a list of parking options here.

FOR PATRONS AND VISITORS WHO ARE DEAF OR HARD OF HEARING

Assistive Listening Devices
Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Portland’5 has installed assistive listening systems in all theatres. Individual headsets with a receiver are available, as are neck loops for use with hearing aids and cochlear implants with a “T” switch. Ask your audiologist whether your hearing aid or cochlear implant has a “T” switch (telecoil) and how to use it with an assistive listening headset or neck loop.

We distribute devices free-of-charge on a first-come, first-served basis with ID at the Coat Checkroom of each building.

Sign Language Interpretation
We schedule sign language interpretation for select events throughout the year.  For information on events with ASL interpretation or to purchase tickets in the sign-interpreted section, contact the Portland’5 Box Office at 503-248-4335.

We also offer sign language interpretation upon request. You must request sign language interpreters at least 48 hours prior to the event through the Portland’5 Box Office at 503-248-4335 or email us. Requests are subject to the availability of an interpreter, and seating locations are assigned at the discretion of management.

Captioning
We schedule open captioning for select events throughout the year, including the U.S. Bank Broadway Across America Portland performances. You can purchase tickets in the captioned section online or by contacting the Portland’5 Box Office by email or at 503-248-4335.

The following U.S. Bank Broadway Across America Portland performances at Keller Auditorium will have open captioning:

KINKY BOOTS | Sunday, October 5, 2014, 6:30pm

MAMMA MIA! | Sunday, November 30, 2014, 6:30pm

DIRTY DANCING | Sunday, January 18, 2015, 6:30pm

RODGERS + HAMMERSTEIN’S CINDERELLA | February 22, 2015, 6:30pm

GUYS & DOLLS | March 15, 2015, 6:30pm

I LOVE LUCY® LIVE ON STAGE | April 12, 2015, 6:30pm

THE PHANTOM OF THE OPERA | Open caption performance to be announced

WICKED | Open caption performance to be announced

Open captioning uses a text display to provide a simultaneous translation of dialogue and lyrics during a live performance, as well as a description of any sound effects onstage. The service is available for anyone sitting in a designated area that allows a clear view of captioning on a screen. You do not need to bring your own special equipment. Because of this, open captioning is considered passive assistance and is part of the Universal Design concept, which means that it can be used by all people regardless of age and ability.

Portland’5 also offers captioning upon request. To caption non-designated events, you must submit a request at least two weeks prior to the event to the Portland’5 Box Office at 503-248-4335 or email. These requests are subject to the availability of a captioner, and seating locations are assigned at the discretion of the management.

FOR PATRONS AND VISITORS WHO ARE BLIND OR HAVE LOW VISION

Audio Description
We schedule audio description for select events throughout the year. Using a single earpiece connected to an assistive listening device (ALD), patrons who are blind or have low vision can listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of a performance.

Patrons who wish to listen to the description may pick up a headset free-of-charge, on a first-come, first-served basis, with ID from the Coat Checkroom of each building.

Portland’5 also offers audio description upon request. To request audio description for non-designated events, you must contact the Portland’5 Box Office at least two weeks in prior to the event at 503-248-4335 or by email. These requests are subject to the availability of a describer, and seating locations are assigned at the discretion of the management.

If you have any further questions, please contact our Box Office by phone at 503-248-4335 or email us.