Reopening Update: Masks & Proof of Vaccination Required

Updated COVID-19 Attendance Policy

All ticket holders, regardless of age, are required to show proof of full COVID vaccination or a negative test result (within 72 hours) from a healthcare provider for entry into the theatre. “Fully vaccinated” means that ticket holders have received their final vaccination dose of either the two-dose regimen of the Pfizer or Moderna vaccines or one dose of Johnson & Johnson at least 14 days before your performance date. Be sure to have your ID with you as well. Please check the event page on this website for details specific to your performance, which will include accepted forms of documentation, accepted tests and timelines, and any age restrictions for the event.

Also, in accordance with state and local guidelines, face masks are required for entry. Masks must completely cover nose and mouth. Gaiters and bandanas are not acceptable. If wearing a face mask that does not comply with Metro policy, Portland’5 will provide a face mask for patrons. Masks must be worn at all times except while eating or drinking for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking – masks must be worn between bites and sips.

The Portland'5 Box Office is closed for in-person sales and customer service until further notice. Tickets are available online from the event pages on our website. For customer service, please email customercare@ticketswest.com or call 800-915-4698.

COVID-19 Resources:

Vaccines are the best way to stay safe. If you are not currently vaccinated, or need to schedule your second dose, you can find out when, where, and how to get a FREE COVID-19 vaccine here:

English: https://govstatus.egov.com/find-covid-19-vaccine

Spanish - https://govstatus.egov.com/find-covid-19-vaccine/es

Information about COVID-19 tests, and where to access free testing, can be found here: 

English: https://govstatus.egov.com/or-oha-covid-19-testing

Spanish: https://govstatus.egov.com/or-oha-pruebas-de-covid-19

Did you lose your vaccination card? You can request a copy of your vaccination record here: 

English: https://www.oregon.gov/oha/PH/PREVENTIONWELLNESS/VACCINESIMMUNIZATION/GETTINGIMMUNIZED/Pages/ImmRecords.aspx

Spanish: https://sharedsystems.dhsoha.state.or.us/DHSForms/Served/ls1128440.pdf

Posted: 
August 20, 2021