Visitor Information

Updated COVID-19 Attendance Policy

All ticket holders, regardless of age, are required to show proof of full COVID vaccination or a negative test result (within 72 hours) from a healthcare provider for entry into the theatre. “Fully vaccinated” means that ticket holders have received their final vaccination dose of either the two-dose regimen of the Pfizer or Moderna vaccines or one dose of Johnson & Johnson at least 14 days before your performance date. Please check the event page on this website for details specific to your performance, which will include accepted forms of documentation, accepted tests and timelines, and any age restrictions for the event.

Also, in accordance with state and local guidelines, face masks are required for entry. Masks must completely cover nose and mouth. Gaiters and bandanas are not acceptable. If wearing a face mask that does not comply with Metro policy, Portland’5 will provide a face mask for patrons. Masks must be worn at all times except while eating or drinking for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking – masks must be worn between bites and sips. For more information and resources, visit our COVID-19 Update page.

This policy is subject to change and updates will be posted on our website.

The Portland'5 Box Office is closed for in-person sales and customer service until further notice. Tickets are available online from the event pages on our website. For customer service, please email info@portland5.com or call 503-248-4910.


As one of the top 5 largest performing arts centers in the country, we are thrilled to welcome patrons from near and far. To help you experience our performing arts offerings to the fullest, we have gathered all the information you need - from where to park to what to wear - on the pages listed below. Explore for more information!

Portland'5 Backstage Pass Email Newsletter:
If you would like to receive our email newsletter- with information about early ticket access (pre-sales), special deals, and event announcements- scroll down the page to the black section marked BE ARTFULLY INSPIRED and enter your email address.

Venue details:

General information: