Privacy Policy

(Revised May 24, 2024)

Portland'5 Centers for the Arts (“Portland'5”) respects your right to privacy and your requirements to control personal information. “Personal information” includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Portland'5 does not sell any personal information.

The intent of this Privacy Statement is to inform users of our internet site on how the site collects, stores, and uses personal information submitted via the site or related sites linked to the Portland’5 site.

Collection of Information

No software or hardware techniques are employed to capture a visitor’s e-mail address without their knowledge. Certain applications on our websites or connected websites related to the sale of tickets may require users to register or to provide personal information in order to make a commerce transaction, to enter a contest, or to subscribe to a newsletter. Such personal information may be shared with third party arts and cultural organizations to provide a service to you as well as to assist these organizations in growing attendance. By using this website or any related ticketing or other websites linked to Portland’5’s website including but not limited to the Paciolan ticketing platform used by Portland’5, you hereby authorize the disclosure of your Personal Information to these third parties. To better enable us to service our patrons, the websites may be used as a survey tool to request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share your personal information as an individual with any other entity to the extent allowable under Oregon public records law. If we do share demographic information with third parties, we will give them aggregate information only.

Mailing Lists

If you provide your e-mail address, Portland'5 may contact you periodically with special offers, updated information and new services. By submitting your email address, using our website sign-up form, you express your consent to receive electronic communications from Portland'5. Any e-mails sent to you by Portland'5 offers you the option to be removed from the e-mail mailing list.

Selected applications on our web site allow visitors to subscribe to our email newsletter by providing their name and email address. If you provide Portland'5 with your email, mailing address or telephone number, Portland'5 may use this information to alert you to updated information and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time by clicking the “manage email preferences or unsubscribe” link in the email you received or by contacting Portland'5 directly. (See the ‘Contact Us’ section below).

Information to Third Parties

Portland'5 may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

Security Used

Portland'5 stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a Web-enabled server. This data is accessed only for purposes specified in this privacy policy.

Financial Information

Portland'5 will protect any personal financial information that you share with us. If you make a purchase on-line, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.


Our site includes links to other websites whose privacy policies we don’t control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the site directly for more information. Portland'5 is not responsible for the privacy practices or the content of such websites.


Certain applications on the Portland'5 website invoke a standard feature found in browser software, called a “cookie.” We use cookies to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not share information transferred through cookies with third parties.

Google Display Advertising

Portland’5 implements Google Analytics features that use display advertising information for Google Analytics demographics and interest reporting.
You can opt out of Google Analytics for display advertising and prevent your data from being used by Google Analytics by going to the Google ads opt-out page at In addition, Google Analytics Opt-out Browser Add-on allows you to prevent your data from being used by Google Analytics and can be installed directly in most browsers.

Portland’5, along with third-party vendors (including Google), uses first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Portland’5 website. Portland’5 also uses this information to compile reports and improve our website. Portland’5 does not collect personally identifiable information. You can read more about the cookies used by Google Analytics advertising features, by going to the Google Analytics privacy policy page at


We do not solicit personal information from children. Sites specifically geared toward children will not request any personal or contact information.

Contact Us/ How to Update Your Personal Information

You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from Portland'5, our partners, or selected third parties, click here, or by postal mail at: Portland'5 Centers for the Arts, 1111 SW Broadway Ave., Portland, OR 97205.

Please include your old and new contact information so that we can make the appropriate corrections. Portland'5 would like to receive your comments and any questions about this policy. Please address comments or questions regarding the Portland'5 privacy practices to the addresses listed above. Portland'5 may occasionally update this policy. Notice of revisions will be posted here.


Under no circumstances shall Portland'5,, its employees, agents, elected or appointed officials or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this website or related websites including the Paciolan ticketing platform, or from the disclosure of any Personal Information to a third party, any claims for damages for any other web site supported or maintained by Portland'5, any website linked to the Portland’5 website including but not limited the Paciolan ticketing platform that sells tickets for Portland’5 or from your reliance on or use of information, services or merchandise provided on or through the web site or any website linked to the Portland’5 website including but not limited the Paciolan ticketing platform that sells tickets for Portland’5 or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of Portland'5 in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.


By using this site and/or providing us with personal information, you agree to indemnify and hold harmless Portland'5, Metro, MERC, the City of Portland and their elected and appointed officials, employees, successors, agents, distributors and affiliates for any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you. By using this site, you hereby release Portland’5, Metro, MERC, the City of Portland and their elected and appointed officials, employees, successors, agents, distributors and affiliates for any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you or the release of any Personal Information to a third party by Portland’5 or through its ticketing agent Paciolan.  By using this site, you hereby agree to the exclusive jurisdiction of the courts located in Multnomah County, Oregon for any claims arising under or in any way related to these Terms of Use or any use of this site. Any claims described above must be brought in the Circuit Court located in Multnomah County, Oregon or if jurisdiction is proper, in the federal district court located in Portland, Oregon.  All claims and the Terms of Use for this site shall be governed by Oregon law.

The information provided on this site is for general use by its audience and all programs and artists are subject to changes without notice. Information contained on this site is presented “as is” and may contain inaccuracies and omissions. Any and all information presented on this website is done so without warranty, either expressed or implied, and any reliance on the information contained herein will be made at your own risk.

This website or any associated website including the Paciolan ticketing platform may not be used for any commercial purposes such as to obtain tickets for resale, or to sell merchandise or services of any kind. By using this website, you agree that you will not use any robot, spider or other automatic device, process or means to access the website, purchase tickets on the website or circumvent any security measures or systems used on the website. You agree that you will not use any device, software or routine that interferes with the proper workings of the website nor shall you attempt to interfere with the proper working of the website. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or “refresh” transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three second interval. Utilizing automated means to process or place ticket orders or ordering a number of tickets that exceed the stated limit is a violation of these terms of use.

You understand and agree that Portland’5 may without prior notice terminate and block your access to this website or cancel your ticket order and/or tickets acquired through your ticket order, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts that Portland’5 in its sole discretion believes may be associated with you or any person believed to be acting in concert with you if Portland’5 believes that your conduct violates or is inconsistent with these terms of use. We will investigate and take appropriate legal action against anyone who violates these terms of use.


This website is owned, operated and maintained by Portland'5 Centers for the Arts. Unless otherwise specified, all information and content of this site, including text, logos, graphics, and images are the sole property of Portland'5 and may not be reproduced or used without our permission.