Attending an Event

Updated COVID-19 Attendance Policy

All ticket holders, regardless of age, are required to show proof of full COVID vaccination or a negative test result (within 72 hours) from a healthcare provider for entry into the theatre. “Fully vaccinated” means that ticket holders have received their final vaccination dose of either the two-dose regimen of the Pfizer or Moderna vaccines or one dose of Johnson & Johnson at least 14 days before your performance date. Be sure to have your ID with you as well. Please check the event page on this website for details specific to your performance, which will include accepted forms of documentation, accepted tests and timelines, and any age restrictions for the event.

Also, in accordance with state and local guidelines, face masks are required for entry. Masks must completely cover nose and mouth. Gaiters and bandanas are not acceptable. If wearing a face mask that does not comply with Metro policy, Portland’5 will provide a face mask for patrons. Masks must be worn at all times except while eating or drinking for brief periods. Prolonged periods of mask removal are not permitted for eating or drinking – masks must be worn between bites and sips.

For more information and resources, visit our COVID-19 Update page.

This policy is subject to change and updates will be posted on our website.

Are you attending one of our theater events? Below we've included some helpful information for first time visitors, plus links to more information about directions and parking, where to eat, and where to stay can be located through our venue specific pages above.

Arrive early.  If you arrive late, you may be held out or reseated until an appropriate time for you to get to your assigned seat.

Please silence or turn off all electronic devices.

Most shows do not allow photography of any kind and flash photography is never allowed.

Please do not wear perfume or cologne as some people are highly allergic.

If you need assistance during the show, please go to the nearest usher.

Outside food and beverage is not allowed in our theaters.

Be courteous and respectful of those around you.

Attire:  There are not set rules for attire when attending a performance.  Some people like to dress up for a night out, while others prefer to be casual. Each event is different, so plan accordingly. In the end, it's all about the amazing performance you're about to experience - so don't worry too much about your clothes. 

We are all here to enjoy the show, so let’s do our best to make each show enjoyable for all!